Shipping policy
Last updated: June 21, 2026.
Where we ship
We currently ship to the continental United States (the 48 contiguous states). We are not able to ship to Alaska, Hawaii, US territories, or APO/FPO addresses at this time.
Processing time
Orders are processed within 1-2 business days. You'll receive a tracking number by email as soon as your order ships.
Delivery time
Most orders arrive within 7-21 days, depending on the item and your location. Some products ship directly from our overseas fulfillment partners, which can place delivery toward the longer end of that window. Every order includes tracking so you can follow it the whole way.
Shipping cost
To bring you the lowest available rate, shipping is calculated at checkout based on your cart and destination. Just add your items and enter your address to see the exact cost before you pay.
Contact
Email customersupport@shopag.co or call +1 (518) 416-0403.