About Us
About Apex Goods Co
Apex Goods Co is an independent online retailer based in Albany, New York. We are a registered New York business (a trade name of Apex Data Labs LLC), and we curate practical, well-made products across home, tech, beauty, and everyday essentials, priced fairly without the premium markup you would pay elsewhere.
How we operate
We are a curated reseller. We source from a vetted network of manufacturing and fulfillment partners, including overseas suppliers, and that is how we keep prices low and our catalog fresh. Because some items ship directly from those partners, delivery typically takes 7-21 days, and every order includes tracking so you can follow it the whole way. We tell you this up front because we would rather set the right expectation than surprise you.
Our promise to you
- Secure checkout. Every page and payment is protected with SSL encryption, processed through a PCI-DSS compliant system.
- 14-day money-back guarantee. If something is not right, you have 14 days from delivery to request a return. See our Returns & Refunds policy.
- Real, responsive support. A US-based team answers every message within one business day.
- Honest pricing. The price you see is the price you pay, with no fake countdowns and no invented discounts.
Get in touch
Questions about an order or a product? Email customersupport@shopag.co or call +1 (518) 416-0403. Mailing address: 79 North Pearl St, Flr 2, Albany, NY 12207. We reply within one business day.